Consumer Affairs, Office of, agency of the U.S. Department of Commerce, established 1971. The office advises and represents the president on matters of consumer interest, and analyzes and coordinates activities of the federal government in the area of consumer protection. It conducts investigations and surveys on matters of consumer interest, takes action on individual consumer complaints, publishes the Consumer's Resource Handbook, and presses for legislation to protect the consumer.
The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved.