The switches used to route telephone calls, which were once electromechanical, are now largely replaced by sophisticated digital electronic switching systems. The electronic switches are much more flexible because they can be programmed to provide new services. The latest generation of switches have made a number of new features possible. Users, for example, can read the telephone number of the calling party on a display device if they choose to subscribe to a
caller ID service. In
call waiting, audio signals let a person already on a telephone know that someone else is trying to reach that person. Subscribers can also program the telephone switches to forward their calls automatically to another number (
call forwarding ). Other features include voice mailboxes and the ability to make three-way conference calls.
The problems associated with long-distance and intercity telephone service have been met with increasing success. The telephone lines used include the ordinary open wire lines, lead-sheathed cables consisting of many lines, and coaxial and fiber-optic cables. Coaxial and fiber-optic cables are typically placed underground, but other cables may be either overhead or underground. Transmission of telephone messages over long distances is often accomplished by means of radio and microwave transmissions. In some cases microwaves are sent to an orbiting communications satellite (see satellite, artificial ) from which they are relayed back to a distant point on the earth. Cellular telephone systems allow small, low-power portable radio transceivers access to the telephone network; some cellular models provide access to the Internet. The incorporation of microelectronics and digital technology has led to the inclusion of unrelated applications in telephones, such as alarm clocks, calculators, and voice memos for recording short verbal reminders. A camera phone is a cellular phone that has photo taking and sending (to another camera phone or computer) capability. Similarly, a videophone transmits and receives real-time video images.
With the advent of the Internet , computer programs have been developed that allow voice communications across long distances, bypassing conventional carriers. The programs, which often require a computer equipped with a telephone or cable modem , microphone, and speakers, compress the voice message into digital signals. In other cases, a special adapter is used to allow a standard telephone to access the Internet directly though a cable modem or other broadband connection, or an Internet telephone (IP phone) may be used instead. The digital signals may be transmitted over the Internet to another computer, which must have another copy of the same program, or to a telephone. If a connection is established with another computer, the second program decompresses the digital signals and plays the sound almost instantaneously. The advantage of using the Internet is that under current tariffs no long-distance charges accrue on a computer to computer call, regardless of the length of the conversation. The disadvantages are the inferior sound quality on dialup connections and, in some cases, the need to have computers that are running the same program and the need to establish a connection between those computers.
In 1984 a federal court ordered American Telephone and Telegraph Company (AT&T) to divest its Bell Telephone operating companies (the
Baby Bells ) after the court ruled that AT&T held a monopoly over U.S. telephone service. Since then, the regional operating companies and new competitors for long-distance service have grown through acquisitions and mergers. By 2007, AT&T (formerly SBC Communications, a Baby Bell, which acquired AT&T and adopted the name, and then merged in 2006 with Bell South, another Baby Bell) was the largest U.S. long-distance provider, followed by Verizon Communications (a Baby Bell that merged with MCI), and Sprint. Meanwhile, the seven Baby Bells that had been formed in 1984 were reduced to three, AT&T, Verizon, and Qwest Communications International. The distinctions between types of telephone providers, which had been created by the AT&T breakup, had disappeared, with telephone companies offering local and long-distance service in various locations, and owning wireless carriers and offering high-speed Internet service as well. At the same time these companies were also facing increasing challenges from cable television companies that offered Internet-based (VoIP) phone service over a broadband connection and independent VoIP companies, such as Vonage and Skype.
The primary regulator of telephone service in the United States is the Federal Communications Commission . The International Telecommunication Union coordinates aspects of international transmissions.
See T. B. Costain, Chord of Steel: The Story of the Invention of the Telephone (1960); A. M. Noll, Introduction to Telephones and Telephone Systems (2d ed. 1991).
The Columbia Electronic Encyclopedia, 6th ed. Copyright © 2012, Columbia University Press. All rights reserved.
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